About Us
Tech help that meets you where you are.
Frank Solutions started as a neighborly gesture during the early days of the COVID-19 pandemic, when my wife and I offered free tech help to older residents in our building. What began with simple tasks—like fixing printers, setting up devices, or helping folks order groceries online—quickly grew into something bigger. As word spread, more neighbors reached out, and soon we realized there was a real need for patient, in-person tech support. That’s how Frank Solutions was born—a business rooted in service, community, and the belief that technology should feel accessible, not overwhelming.
With over a decade of experience in tech support, consulting, and customer service, Frank Solutions brings professional expertise with a personal touch. We specialize in working with older adults, parents, nonprofits and small businesses in the DC Metro area — both in person and virtually.
Our Approach
We come to you ✅
We speak your language (English, Spanish, and French) ✅
We only charge for the time we work — no hidden fees. ✅
Our Values
🌟 Patience & Clarity – We take the time to explain things in a way that makes sense, no tech jargon or rush.
🤝🏽 Trust & Transparency – No surprise fees, no pressure — just honest help tailored to your needs.
🏡 Community First – We’re a neighbor-driven business, built on service, empathy, and real connections.